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CX Insights & Operations Strategy Lead

Posted 1 day 8 hours ago by Jobtailor

Permanent

Full Time

Other

London, United Kingdom

Job Description

Jobtailor is seeking a data-driven CX/Operations strategist to shape customer experience insights and drive performance improvements. You will translate data into clear action, collaborate with senior leaders, and prioritise initiatives based on CX metrics.

You will work with frontline teams and data professionals to deliver measurable change, influencing how the organization acts on Monday and beyond.

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