CX Insights & Operations Leader

Octopus Electric Vehicles is seeking a data-driven professional to shape customer experience insights and operational performance. You will translate large, messy data into actionable strategy, working with the Data Team and Operations leaders to embed insights into decision-making and daily work.

The role requires London-based presence with a minimum of three days in the office and monthly trips to Brighton, with a strong emphasis on turning analysis into concrete actions for frontline teams