Customs Process Administrator

Maersk Customs Services delivers end-to-end customs visibility around the world. The Customs Process Administrator (CPA) works within a team to coordinate the full range of customs services, from order acceptance through clearance and release of goods.

Responsibilities

• Coordinate and organize the full range of customs services, starting with order acceptance and ending with release of goods and customs clearance.
• Perform customs clearances including certificates, solving and offering solutions to incidents.
• Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
• Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
• Collate and present data reports to management, customers, internal stakeholders, compliance, and implementation teams.
• Ensure all local customs authorities/statutory requirements are met or exceeded.
• Maintain first-class business relationships with all customers and internal stakeholders.
• Be an active team member who exchanges knowledge and expertise.
• Proactively lead or participate in customs-related projects.
• Ensure training is completed to cover all accounts in the team.
• Engender team spirit and staff engagement.
• Weekend work may be required from time-to-time to support customs operations, and shift pattern may be required depending on business needs.

Qualifications and Skills

• Strong administrative skills and attention to detail.
• Relevant customs experience/certification is an advantage.
• Knowledge of local customs authorities is an asset.
• Experience with relevant customs software is a plus.
• Outlook and Microsoft applications user-level experience.
• Customer-facing skills with high-level customer orientation.
• Team engagement and support.

Benefits

Parental leave policy recognized as one of the best in the industry.

Equal Employment Opportunity

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.