Customs Clearance Clerk

Join a dynamic business at the forefront of freight forwarding and warehousing, renowned for delivering outstanding service by blending tradition with innovation. You'll be part of a team that values integrity, service excellence, and a collaborative spirit-where your expertise truly makes a difference.

As a Customs Clearance Clerk, you'll be responsible for managing customs entries and supporting the end-to-end clearance process to ensure goods move smoothly and compliantly. You'll work closely with internal teams, customers, and external partners to deliver a reliable, high-quality service.

• Previous experience in customs clearance (freight forwarding or logistics environment)
• Strong understanding of import/export procedures and customs documentation
• Excellent attention to detail and ability to work under pressure in a fast paced setting
• Confident using internal systems (customs software/TMS) and Microsoft Office
• Strong communication skills and a proactive, solutions focused approach
• Local knowledge of UK customs processes is essential

• Prepare and submit customs declarations/entries (import and export) accurately and on time
• Ensure correct commodity codes, customs procedure codes, and valuations are applied
• Liaise with HMRC, customers, hauliers, shipping lines, and internal operations teams
• Monitor clearance progress and resolve delays or queries quickly and professionally
• Maintain compliance with customs regulations and internal procedures
• Keep accurate records and update internal systems with clearance activity
• Provide clear updates to customers and colleagues throughout the process

• A supportive, family owned culture with a genuine team feel
• Opportunity to grow with a business that values development and long term careers
• Collaborative environment where your contribution is recognised
• A role where you can make a real impact on daily operations and customer service