Customer Team Member Aldridge Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Customer Team Member (SPAR 18+) Aldridge

Min of 16 p/w - possibly more hours when the store needs.

Shift Times: 6am-3pm, 2pm-11pm, 10am-6pm - available 7 days a week, Monday to Sunday.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Aldridge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximizing sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now!'

Key Tasks / Responsibilities Customer Service

• Greeting customers in a friendly and welcoming manner.
• Answering customer enquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi buy offers to ensure maximum sales.

Store Operations

• Working stock - checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies, procedures and processes.

Key Skills / Knowledge

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a 'Challenge 25' policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What's in it for you?

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi diverse culture.
• Gain hands on experience in a high volume, fast paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Free tea & coffee.
• Early access to your pay through 'EarlyPay'.
• 24/7 access to your payslips and rosters via HR/Payroll portal.
• Well being support - access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• Company life insurance worth 1 annual salary and 6 annual salary with company pension scheme.
• Cycle to work - bicycle purchase scheme.
• Long service awards.

Inclusive Environment

We are a Disability Confident. Committed employer, dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet our minimum criteria for the role.

Pay & Hours

Pay: up to £12.75 per hour (depending on age). Hours: Min 16 hrs per week - possibly more when the store needs.