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Customer Team Leader
Posted 3 days 10 hours ago by The Co-operative Group
Location: 149 Crow Lane Henbury, Bristol, BS10 7DR
Pay: £13.99 per hour
Contract: 20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast paced Co op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters:You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co op membership, helping to drive the growth of our unique business.
What you'll do- Own the day to day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co op through community engagement and membership growth
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
- Full training and career development resources
- 30% discount on Co op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro rata, including bank holidays)
- 24/7 access to GP appointments, and colleague support programme
- Market leading policies to help you through life's big moments
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
As part of the application process for this job, you'll need to complete two online assessments. It will take 15-20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
