Customer Support Manager - Logistics Team Lead (Peterborough)

A logistics company based in Peterborough is seeking a Customer Support Manager to lead and enhance their customer service function. The ideal candidate will manage a team, work cross-functionally, and drive improvements in customer satisfaction. Responsibilities include handling escalations, preparing management reports, and ensuring seamless communication with customers and stakeholders. Strong leadership, analytical skills, and a customer-first mindset are essential for success in this role. This position offers opportunities for professional growth within a dynamic team.