Customer Support & Office Coordinator

Customer Support & Office Coordinator - Castlewellan

We are currently recruiting on behalf of a successful and long-established local business known for its excellent customer service, supportive team culture and strong industry reputation. Due to continued growth, they are seeking a Customer Support & Office Coordinator to join their busy office team.

This is a fantastic opportunity for someone who enjoys a varied role, combining administration, customer communication, and day-to-day office coordination within a friendly and fast-paced environment.

Key Duties

• Provide administrative support across the office including document management, data input, and handling incoming enquiries
• Assist customers with queries and provide a professional and helpful service
• Prepare and process invoices while ensuring accuracy across records and documentation
• Review billing information against relevant paperwork and job details
• Maintain organised filing systems and accurate internal records
• Support the smooth running of the office through coordination of supplies and general administration
• Develop positive working relationships with customers, suppliers, and colleagues

Candidate Requirements

• Previous experience within an administration, office support, or customer service role
• Strong organisational skills with excellent attention to detail
• Confident communication skills with a professional and approachable manner
• Ability to manage workload independently while contributing positively to a wider team
• Good working knowledge of SAGE is essential
• Competent using Microsoft Office packages including Word and Excel
• A positive attitude and willingness to support a collaborative office environment

Remuneration

• Competitive hourly pay depending on experience
• Full-time position with flexible weekly hours between 30-40
• Company pension scheme
• Free parking on site

If you're looking for a stable opportunity within a welcoming and supportive business, we'd love to hear from you. Apply now and a member of our team will be in touch.