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Customer Support Agent: High-Impact Service in Fashion

Posted 3 days 2 hours ago by Free People

Permanent

Full Time

Customer Service Jobs

Cambridgeshire, Peterborough, United Kingdom, PE1 1

Job Description

URBN in Peterborough is seeking a Customer Support Agent to deliver exceptional service for existing orders. You will own customer enquiries and complaints, resolving issues with empathy in a fast-paced, collaborative team.

You'll work with Supply Chain colleagues to investigate problems, challenge processes and identify opportunities to improve the overall customer experience, while building strong internal relationships and upholding a customer-first approach.

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