Customer Support Advisor (Evenings)

Arthur David Food with Service, an award-winning family business who specialise in supplying an impressive range of fresh, ambient, and frozen quality products to a variety of customers including manufacturers, schools and hospitality to name a few are looking for a part time customer excellence advisor to join our evening team on a permanent basis.

Are you a real team player that enjoys a fun, fast paced environment and working to deadlines?

We are looking for someone with fantastic verbal and written skills to help deal efficiently and professionally with our customers, joining the rest of our team in living our core values of Teamwork, Respect, Customer Service, Quality and Excellence.

We want someone who thrives under pressure, has a thirst for learning and a keen eye for detail.

Product knowledge is not essential as you will receive comprehensive training from the Customer Excellence team as well as the wider Arthur David family.

The ideal person will have working knowledge of IT programmes such as Microsoft packages and have proficient keyboard skills.

You will need to be able to get to Bishop Sutton without relying on public transport.

Joining the Arthur David family will give the right person the determination to strive to deliver excellence in all they do.

• Additional Day Off for Your Birthday
• Christmas Food Hamper
• Company Events
• Company Pension
• Discounted Or Free Food
• Employee Discount
• Enhance Maternity/Paternity Benefits
• Following 2 Years' Service, Increased Annual Leave Entitlement and Company Sick Pay Scheme
• Free Parking
• Free Tea/Coffee and Fruit on Site
• Referral Programme
• Wellness Programme

Requirements:

• You'll need an excellent standard of IT skills, with experience using Microsoft Office Word, Excel and Outlook.
• Excellent keying skills are a necessity.
• Working knowledge of fresh produce is an advantage although not essential as full training will be provided.

Experience:

• Call centre: 1 year (preferred)
• Customer service: 1 year (preferred)
• Data Entry: 1 year (preferred)

Work Authorisation:

United Kingdom (required)

Ability to commute/relocate:

Bishop Sutton, Somerset: reliably commute or plan to relocate before starting work (required)