Customer Support Administrator

Customer Service Administrator

Up to £30,000 • Full Time Permanent • Waterlooville

The Opportunity:

Dynamite Recruitment is delighted to be partnering with a well established and growing global organisation seeking a Customer Support Administrator to join their small, close knit and supportive team based in Waterlooville. This is a fantastic opportunity to become part of an expanding business within specialist communications, working with a portfolio of prestigious customers as the company continues to grow and evolve.

The Benefits:

• 25 days holiday
• Company Pension
• Onsite Free Parking

The Role of a Customer Service Administrator:

You'll play a key role in delivering exceptional customer service, acting as the first point of contact for customers. You'll handle a wide range of billing and service enquiries via phone and email, ensuring each interaction is handled professionally, efficiently, and with a customer first approach.

No two days are the same in this role. You'll be supporting customers with varied and often complex enquiries, building strong relationships, and working closely with internal teams to ensure issues are resolved smoothly and to a high standard. This is an ideal opportunity for someone who enjoys variety, problem solving, and working in a fast paced, customer focused environment.

What we're looking for:

• Proven experience within administration and customer service roles
• Highly organised with excellent attention to detail and accuracy
• Calm and composed under pressure, with the ability to prioritise effectively
• Confident and assertive, able to challenge and push back when appropriate
• Excellent communication skills, both verbal and written
• Strong IT capability with excellent Microsoft Office skills (Word, Excel, Outlook)
• Naturally inquisitive with a strong questioning and problem solving mindset
• Hands on and proactive, with a roll your sleeves up attitude
• Friendly, enthusiastic team player who enjoys supporting colleagues and customers alike.

If you're looking for a role where you can truly make an impact and be part of a supportive, close knit team, we'd love to hear from you.

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