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Customer Success Manager I - SMB Renewals & Growth
Posted 1 hour 1 minute ago by WP Engine
Permanent
Full Time
Call Centre / Customer Service Jobs
Not Specified, Ireland
Job Description
WP Engine is looking for a dynamic Customer Success Manager to support our high-volume customer segment in Ireland. The ideal candidate will drive customer retention and foster long-term partnerships while providing an exceptional experience. You'll manage renewals, identify upsell opportunities, and collaborate with cross-functional teams to enhance customer satisfaction.
Requirements include 1-2 years of B2B SaaS experience, proficiency in CRM tools like Salesforce, and excellent communication skills. Enjoy great health benefits, company stock options, and generous vacation time.
WP Engine
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