Customer Success Manager - Growth & Onboarding Lead

Insurance Insider is seeking a Customer Success Manager to establish and lead the customer success function in London. You will work with Account Management to drive growth, onboarding and engagement across a diverse client base including carriers, reinsurers, brokers and investors.

This role advances a hands on manager who can balance client work with coaching a small team. You will gather client feedback to shape content and product improvements, and you will be the client voice inside the