Customer Success Leader - Growth & Retention (Maidenhead)

The iomart Group is looking for a Customer Success Manager located in Cookham. This position plays a crucial role in ensuring customers gain maximum value from RapidSwitch's services, focusing on building lasting relationships and enhancing customer satisfaction. The role involves leading a talented team, addressing customer needs proactively, and driving retention through effective account management.

With responsibilities ranging from coaching the team to handling escalations, the ideal candidate will have experience in the IT infrastructure domain, strong communication skills, and a proven track record in sales and customer management.

The salary ranges from £37,000 to £50,000 depending on experience, complemented by various benefits.