Customer Success Lead, Open Pro - Drive Adoption & Growth

WPP is seeking a Customer Success Lead to drive client adoption, build user capability, and ensure customers realise lasting value from Open Pro. You will own a portfolio of clients, guiding their journey from onboarding to sustained adoption and measurable outcomes.

This hands-on leadership role blends client relationship management, platform expertise and team development. You'll work with WPP agencies, production partners and internal teams to tailor support-self-serve, blended or managed