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Customer Success Associate: Drive Adoption & Retention

Posted 13 hours 18 minutes ago by PassFort

Permanent
Full Time
Other
Lancashire, Manchester, United Kingdom, M21 0
Job Description

Moody's is seeking a Customer Engagement professional to drive customer success across the lifecycle, including adoption, health, and retention at scale. You will act as a trusted advisor, sharing industry best practices, resources and webinars to enable clients to succeed.

You will lead engagements, develop scalable communications, and collaborate cross functionally to optimise training and resources. Travel up to 25% is expected.

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