Customer Success & Relations Coordinator

Emplas Window Systems in Wollaton is seeking a Customer Service Advisor to maintain close relationships with our customers and manage enquiries about products and services. You will play a vital role in ensuring clear, proactive communication and timely assistance for customers across our portfolio.

You will inform and update customers on order lead-times, liaise with other departments to resolve issues, and ensure stock orders are received and processed accurately by agreed deadlines, always