Customer Success & Operations Analyst

Jobtailor in Belfast is seeking a customer-centric role that involves owning cases from start to finish and delivering a positive experience. You will manage a personal caseload, communicate across channels, and provide timely updates while maintaining detailed records.

Ideal candidates will have a solid academic background, excellent written and verbal communication, and hands-on experience in customer-facing roles. A proactive, self-motivated approach is essential for success in this position.