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Customer Success & Change Advocate

Posted 1 day 4 hours ago by J.P. Morgan Chase & Co.

Permanent

Full Time

Other

Dorset, Lower Blandford St. Mary, United Kingdom, DT119

Job Description

JP Morgan Chase in the United Kingdom is seeking a Customer Success Associate within the Employee Experience Change team. You will support customers on their journey, partner with operations and product teams, and help ensure a seamless, engaging experience across Pay & Time products.

Build change assets, track adoption, and drive product usage to improve the customer experience. The role focuses on leading end-to-end change delivery, collaborating across teams, and applying structured change

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