Customer Success & Billing Advisor

Jobtailor is seeking a customer support professional in Worcester, UK. The role focuses on phone-based billing and account inquiries, with opportunities to upsell and cross-sell.

You will use CMS and ticketing systems to track interactions and outcomes, while collaborating with internal teams to resolve complex issues and improve service delivery. The ideal candidate has proven customer support experience, strong communication, active listening, and problem-solving skills, and a customer-centric