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Customer Services Team Leader - Coaching & KPI Insights
Posted 4 days 2 hours ago by ITSS Recruitment Ltd
£60,000 - £80,000 Annual
Permanent
Full Time
Other
England, United Kingdom
Job Description
A leading recruitment agency in the United Kingdom is seeking a Customer Services Team Leader to supervise a team, track KPIs, and coach staff. The ideal candidate should have experience in a call centre environment and possess strong leadership, analytical and communication skills. This full-time role includes a Monday to Friday schedule and offers on-site parking. The candidate will ensure compliance with policies and present performance reports regularly.
ITSS Recruitment Ltd
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