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Customer Services Ops Lead - Data-Driven, Multi-Channel
Posted 10 days 14 hours ago by Walsall Housing Group Limited
Permanent
Full Time
Other
Staffordshire, Walsall, United Kingdom, WS1 1
Job Description
whg is seeking an experienced Customer Services Operations Manager to lead our multi-channel customer contact operation in the West Midlands. You will champion service excellence, use data to guide improvements, and drive change across customer interactions.
The role requires strategic and operational leadership, delivering efficient, high-quality service while developing teams and leveraging digital solutions.
Walsall Housing Group Limited
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