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Customer Services Assistant (Zero hour)

Posted 6 days 13 hours ago by Thames Skills Academy

£40,000 - £60,000 Annual

Permanent

Part Time

Temporary Jobs

London, United Kingdom

Job Description

Job Information

Date Opened 02/20/2026

Job Type Temporary

Work Experience 0-1 year

Industry Customer Service

City London

State/Province City of London

Country United Kingdom

Zip/Postal Code E14 0JW

Responsibilities

To ensure all passengers have purchased the correct ticket type for their journey
To maintain a high standard of customer experience at all times
To organise and manage the customer queuing system at the required piers
To support and protect the revenue protection on the required piers
To ensure clear communication is delivered to all customers and colleagues
Be committed and flexible in your approach to work
Ensuring we are committed to providing a punctual and reliable service to our customers

Requirements QUALIFICATIONS & EXPERIENCE

Previous experience in customer facing role ideally from hospitality, retail or tourism background
A genuine desire and ability to work with the public in a front line, customer facing role
Ability to build rapport with customers and be approachable, knowledgeable and helpful