Customer Service/Admin Apprentice GP Surgery

The practice aims to provide and maintain comprehensive and personalised patient care and service that is evidenced based, taking into consideration the available NHS resources. We aim to continue to improve the personal development of all staff to achieve our mission.

Candidates will study Customer Service Practitioner Level 2 Framework via McArthur Dean Training and in addition the candidate will be supported by on-going training and support from the employer.

• Answering calls; communicating with patients/other visitors in person
• Assisting with appointments
• Assisting with day-to-day enquires
• Liaising with staff members

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills

30 hours per week.

Apprenticeship Minimum Wage (£8.00 per hour)