Customer Service Trainer & Culture Coach

Govia Thameslink Railway in East Croydon is looking for a Customer Service Trainer to deliver impactful training that enhances frontline teams. You'll be responsible for communication, ensuring compliance with standards, and improving customer service delivery.

The role demands effective communication, a focus on continuous improvement, and experience in training delivery. Additional benefits include a final salary pension and free travel on GTR services for you and your family.