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Customer Service Team Leader: Coach, KPI-Driven Impact

Posted 49 minutes 16 seconds ago by Jobtailor

Permanent

Full Time

Customer Service Jobs

Lancashire, Stockport, United Kingdom, SK4 3

Job Description

Jobtailor in Stockport, United Kingdom is seeking an experienced Customer Service Team Lead to manage a small team and drive service performance.

You will coach advisors, monitor KPIs, and work across departments to implement process improvements while delivering a high-quality customer experience. This role focuses on people leadership and data-driven improvements within a fast-paced environment.

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