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Customer Service Team Leader: Coach, KPI-Driven Impact
Posted 1 hour 7 minutes ago by Jobtailor
Permanent
Full Time
Customer Service Jobs
Lancashire, Stockport, United Kingdom, SK4 3
Job Description
Jobtailor in Stockport, United Kingdom is seeking an experienced Customer Service Team Lead to manage a small team and drive service performance.
You will coach advisors, monitor KPIs, and work across departments to implement process improvements while delivering a high-quality customer experience. This role focuses on people leadership and data-driven improvements within a fast-paced environment.
Jobtailor
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