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Customer Service Team Leader - Lead, Coach & Improve KPIs

Posted 9 days 15 hours ago by Cromwell Group (Holdings) Ltd

Permanent

Full Time

Customer Service Jobs

Leicestershire, Leicester, United Kingdom, LE1 1

Job Description

Cromwell is seeking a Customer Service Team Leader to inspire, coach and develop a high-performing team focused on delivering exceptional customer experiences. You will lead from the front to drive operational excellence, engagement and continuous improvement while achieving performance goals.

Working closely with Sales, Supply Chain and other functions, you will champion collaboration, data-driven service delivery and a customer-centric culture.

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