Customer Service Team Leader - Lead, Coach & Drive Growth

Macfarlane Packaging in Reading (Tilehurst) is hiring a Customer Service Team Leader to head our local office-based team, ensuring high-quality customer service, strong commercial performance and effective day-to-day supervision.

You will drive sales growth across existing accounts, improve quotation conversion and collaborate with field sales, operations and logistics to hit targets, while coaching colleagues and building a high-performance culture.