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Customer Service Team Leader - Inspire Excellence
Posted 1 day 23 hours ago by Lyreco UK Limited
Permanent
Full Time
Customer Service Jobs
Shropshire, Telford, United Kingdom, TF1 1
Job Description
Lyreco in Telford is seeking a Customer Service Team Leader to oversee a busy WISE Customer Care Team. The role focuses on coaching 10-15 advisers and driving service quality, productivity and customer satisfaction in a fast-paced environment.
You will use performance data to identify improvements, coach staff, and ensure interactions reflect professionalism, empathy and Lyreco standards. This is a key leadership position with opportunities for career development.
Lyreco UK Limited
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