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Customer Service Team Leader - Frontline Coach
Posted 1 hour 4 minutes ago by William Hill PLC
Permanent
Full Time
Customer Service Jobs
Liverpool, United Kingdom
Job Description
William Hill PLC in Liverpool is seeking a Team Leader for a busy betting shop. You will lead and motivate a team of Customer Service Representatives on the shop floor, delivering an engaging, high-standard customer experience.
The role involves coaching, maintaining shop standards, handling opening/closing, and driving performance to meet targets. You will work 37.5 hours, with shifts 8am-10pm, Monday to Sunday, and enjoy benefits including annual pay review and pension.
William Hill PLC
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