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Customer Service Team Lead: SLA & Performance Champion

Posted 1 hour 54 minutes ago by UK SBS Ltd

Permanent
Full Time
Customer Service Jobs
Wiltshire, Swindon, United Kingdom, SN256
Job Description

UK SBS Ltd in Swindon is recruiting an experienced Customer Services Team Leader to drive a high-performing team delivering customer service through our single front door approach.

The role focuses on managing a busy contact service, achieving SLA targets, and providing timely, effective resolutions to escalated queries while promoting a proactive, inclusive team culture and strong stakeholder collaboration.

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