Customer Service Team Lead: Elevate Outcomes & Margin

Charles-Trent is seeking a Customer Service Team Lead in Upton, England. This role involves managing the After Sales team's daily performance, handling customer issues, and minimizing credit leakage. Applicants should have strong leadership skills and a proactive approach to drive improvements.

The ideal candidate will have proven experience in customer service management and the ability to balance customer outcomes with margin protection. Benefits include staff discounts, health plan, and increased pension contributions after 5 years.