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Customer Service Team Lead: Coaching, SLAs & Escalations
Posted 17 days 14 hours ago by PIB Group
Permanent
Full Time
Customer Service Jobs
Cheshire, Chester, United Kingdom, CH1 1
Job Description
PIB Group in Chester is seeking a proactive Customer Service / Call Centre Team Leader to lead a team of Referencing Specialists. This role involves coaching and developing team members to achieve service targets within a fast-paced environment.
Key skills include team leadership, organization, and strong communication. The position offers a competitive salary, benefits, and opportunities for career progression.
PIB Group
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