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Customer Service Team Lead - Lead 12-15, Growth Path

Posted 26 days 5 hours ago by Jacob Thomas Associates

Permanent

Full Time

Temporary Jobs

Leicestershire, Lutterworth, United Kingdom, LE174

Job Description

Jacob Thomas Associates is seeking a Customer Service Team Leader for a national business based in Lutterworth. Temporary to permanent role with opportunities for progression within the company.

Leading a team of 12-15, you will coach staff, handle escalated queries, process orders, and ensure first-line support delivered to customers. Role requires strong telephone manner, ability to meet deadlines and work in a team.

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