Customer Service Team Lead - Elevate Support & Resolution

Career Choices Dewis Gyrfa Ltd is searching for a Customer Service Team Leader in West Bromwich to oversee day-to-day customer service operations and ensure a smooth experience for customers. You'll lead the team, manage escalated issues, and collaborate with internal departments.

The ideal candidate has proven senior customer service experience and strong leadership skills, with an emphasis on problem-solving and communication. Benefits include a bonus scheme, 25 days leave, and training opportunities.