Customer Service Team Lead - Dutch & English

As a Customer Service Team Leader, you'll spearhead a small yet scalable team, fostering continual development in our customer service approach. Additionally, you will liaise with B2B clients, collaborating closely with the Junior E-commerce Manager and Product Management. Lead and support the ongoing development of our customer service team Collaborate closely with the Junior E-commerce Manager and Product Management Conduct regular team evaluations and serve as the primary contact for team concerns Manage debtor accounts, handling written and phone communications with debtors Our client rapidly growing company specializing in e-commerce and with stores in Denmark, Germany, Poland; and it is one of the leading suppliers of LED lighting in the agricultural sector.