Customer Service Team Lead - Drive First-Time-Fix & Growth

LKQ in the United Kingdom is seeking a Customer Service Centre Supervisor to oversee daily call centre operations and drive a high standard of customer care. You will lead, coach and develop colleagues, coordinating workload with the management team to deliver first-class service across calls, emails and chat.

The role emphasises ownership of escalations, performance monitoring and continual improvement through MI data and CSAT feedback, with opportunities for career growth within LKQ's UK &