Customer Service Team Lead - Coaching & Growth

JPMorgan Chase & Co. in Edinburgh is seeking a Customer Services Team Manager to lead and inspire a team of Customer Service Specialists. This role involves building a high-performing, engaged team that delivers outstanding customer experiences. You will coach individuals, manage performance, and support continuous improvement. Successful candidates will have strong leadership experience and a customer-focused mindset. This is an exciting opportunity to shape the future of customer service in a fast-paced environment.