Customer Service Supervisor

Customer Service Supervisor position at Bow Street, Lisburn. Permanent, part time role of 20 hours a week, requiring flexibility to work shifts during daytime, evenings, and weekends.

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriatebehavioursin the checkout area
• Provide colleagues with the appropriate skills and knowledge
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirements
• Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
• Protect and safeguard the Company assets

• Experience supervising/managing a small team, in a fast paced retail environment
• Strong numerical and problem solving skills
• A flexible approach and a 'can do' attitude
• The ability to think on your feet

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.