Customer Service Representative

This role is suited to individuals who enjoy working in dynamic environments, communicating with the public, and providing excellent customer support in person rather than over the phone or online.The Position:As a Customer Service Representative, you will be present at events and promotional locations, assisting customers, answering questions, and ensuring each interaction is positive, informative, and professional. You will play a key role in creating a welcoming experience that reflects the standards of our client brands.Full training is provided.Core Duties:Welcome and assist customers at events and promotional sitesProvide clear, accurate information regarding products or servicesHandle customer enquiries in a calm and professional mannerSupport event set-up, customer flow, and on-site organisationEnsure brand guidelines and service standards are followedWork closely with event teams to deliver smooth campaign executionMaintain a friendly and approachable presence throughout eventsIdeal Profile:Comfortable and confident speaking with members of the public in personStrong people skills and a customer-first mindsetAdaptable and able to work in busy event environmentsReliable, punctual, and professional in appearanceWilling to learn and take part in trainingPrevious experience in customer service, hospitality, or events is beneficial but not essentialWhat's on Offer:Full training and on-the-job supportOpportunities to work across a variety of events and campaignsSupportive team culture with ongoing guidanceClear development opportunities within customer-facing rolesCompetitive pay with performance-related incentivesPractical experience in live events and customer engagement