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Customer Service Representative
Posted 3 hours 50 minutes ago by Menvos HR Consulting
Permanent
Not Specified
Customer Service Jobs
London, United Kingdom
Job Description
Key Responsibilities: 
- Handle customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
- Resolve customer issues efficiently while maintaining a professional attitude.
- Document customer interactions and feedback to improve services.
- Collaborate with internal teams to address client concerns.
- Stay updated on company products and services to provide informed support.
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Prior experience in customer service is preferred.
- Proficiency in using CRM software is a plus.
- Ability to remain calm and empathetic in challenging situations.
Menvos HR Consulting
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