Customer Service Representative

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Customer Service Representative (Part-Time to Full-Time Opportunity)

Mosquito Authority Busy Office Growth Opportunity

If you can juggle calls, stay organized, and handle the small details that keep an office running, then you'll do well here.

We're looking for someone dependable, detail-oriented, and professional who can manage customer communication while handling basic office tasks behind the scenes. This is a hands-on role where no two days are the same.

What You'll Do

• Answer inbound calls and assist customers with services, pricing, and scheduling
• Handle customer questions, concerns, and service requests professionally
• Follow up with leads and existing customers
• Communicate with technicians to keep schedules running smoothly
• Enter and manage customer information accurately in our system

Plus basic office responsibilities:

• Filing and organizing paperwork
• Processing payments and handling simple administrative tasks
• Keeping the office clean, organized, and running efficiently
• Assisting with day-to-day operations as needed

What We're Looking For

• Strong communication skills (clear, confident, and professional)
• Organized and detail-oriented (this matters a lot)
• Comfortable talking with customers and guiding conversations
• Able to handle a fast-paced environment without getting overwhelmed
• Willing to handle both customer-facing work and basic office tasks
• Basic computer skills (Microsoft Office; CRM experience is a plus)
• High School Diploma or GED required

Schedule

• Part-time to start
• Opportunity to grow into full-time for the right person
• Some flexibility required (occasional weekends)

Pay & Perks

• Hourly pay + performance-based bonuses
• Paid training
• Paid time off
• Opportunity for growth within a growing company

About Us

At Mosquito Authority, we help families enjoy their outdoor spaces without mosquitoes and pests. We take pride in doing things the right way and we expect the same from our team.