Customer Service Representative

A well-established international export company who manufacture and distribute high quality products

Customer Service Representative

Location: Exeter

Salary: £26,000 per annum

Ref: 4316CS

Responsibilities

• Be responsible for all enquiries via phone and email responding in a timely manner
• Resolve any customer complaints
• Manage order processing ensuring all is recorded accurately
• General admin including invoices and order management
• Liaise with internal departments ensuring products are distributed accurately
• Support the sales team by providing product and order information
• Ensure all customer records updated and maintained on the CRM system

Candidate Profile

• Customer service / administration experience beneficial but not a requirement
• Excellent communications Skills with a customer focus approach