Customer Service Representative

Manufacturing Customer Service / Account Manager Job - EMEA 12-18 Month Vacancy Wrexham

Manufacturing Customer Service Representative / Account Manager - EMEA 12-18 Month Vacancy
Wrexham Area Hybrid Working Full-Time Project Cover
Are you a proactive and detail-oriented Customer Service or Account Manager with a background in manufacturing? Do you thrive in a fast-paced, international environment where collaboration is key? If so, this could be the perfect opportunity for you!
I am working with a global manufacturing business seeking a confident and capable individual to join their EMEA Customer Service team on a project relief basis. This role is critical in supporting a high-impact project and ensuring seamless service delivery across multiple markets.
What You'll Be Doing:

• Managing customer accounts across the EMEA region, ensuring timely and accurate order processing via SAP
• Acting as the key liaison between customers, production, planning, and logistics teams
• Monitoring stock levels and coordinating with internal departments to meet delivery schedules
• Handling customer queries and providing proactive updates throughout the order lifecycle
• Supporting wider project activities and contributing to process improvements

What We're Looking For:

• Manufacturing industry experience is essential - you understand the pace and complexity.
• Proven experience using SAP for order management and customer service
• Strong communication skills and the ability to work effectively across departments and regions
• A proactive, solutions-focused mindset with excellent attention to detail
• Experience working in an EMEA or international team is highly desirable.

What's In It For You:

• Competitive salary and benefits package
• Hybrid working model (following initial onboarding)
• A collaborative and supportive team environment
• The chance to contribute to a key business initiative with real impact

Ready to take the next step? Apply today or contact our team for more information. This is a brilliant opportunity to bring your manufacturing expertise into a dynamic, international role! #