Customer Service Receptionist - Roche

Adams Morey are currently looking for a friendly, organised, and customer-focused Receptionist to join our team at our Roche depot.

As the Customer Service Receptionist, you will be the first point of contact for customers visiting or contacting the dealership. You will play a key role in ensuring a professional and welcoming experience while supporting the service and administration teams.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Salary

£24,000 to £26,000 per annum with overtime.

Hours

Monday to Friday 9:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).

Key Responsibilities

• Welcome customers and visitors to the dealership in a professional and friendly manner.
• Answer incoming telephone calls and direct them to the appropriate department.
• Manage the reception area and ensure it remains tidy and presentable.
• Assist customers with enquiries and provide accurate information.
• Support the service and administration teams with general office tasks.
• Maintain records, appointments, and documentation.
• Provide excellent customer service at all times.

Ideally we are looking for

• Has previous reception or customer service experience.
• Has excellent communication and interpersonal skills.
• Is organised with good administrative abilities.
• Can remain calm and professional in a busy environment.
• Has good IT skills and attention to detail.
• Works well both independently and as part of a team.

In return we'll offer

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship Program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop - access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.