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Customer Service Ops Leader - Data-Driven Insights

Posted 1 hour 14 minutes ago by Carlsberg Group

Permanent
Full Time
Customer Service Jobs
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description

Carlsberg Marston's Brewing Company is recruiting an Operations & Insights Team Leader to ensure the customer service centre runs efficiently and delivers quality support. You will lead the team, drive performance improvements and partner with other departments to meet service levels and business goals.

The role requires strong data skills, experience in workload planning and a focus on customer experience and process excellence.

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