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Customer Service Operations Leader - Planning & Resolution

Posted 52 minutes 22 seconds ago by Miele Operations & Payment Solutions GmbH

Permanent

Full Time

Customer Service Jobs

Oxfordshire, Abingdon, United Kingdom, OX136

Job Description

Miele Operations & Payment Solutions GmbH, Abingdon/Reading, is seeking a Customer Service Operations Manager to lead Planning, Customer Resolutions and Back Office teams, while overseeing KPI performance across outsourced partners.

You will translate strategy into action, develop high-performing teams, and continuously improve service delivery to maintain the premium customer experience that Miele is known for.

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