Customer Service Operations Lead - Team Growth & KPIs

Ovia Group is seeking a Customer Service Operations Supervisor in Tamworth to oversee the daily management of the Customer Service department. This role involves leading the team, ensuring the quality of customer interactions, and maintaining high service standards.

Applicants should have a strong track record in team leadership and management within a customer service environment, as well as excellent communication skills. Join a dynamic team that values outstanding customer service and continuous improvement.