Customer Service Manager Lead Team to Revenue (Bonus)

A local recruitment agency in Hove is seeking an experienced Customer Service Manager. This full-time role requires strong leadership and communication skills to drive performance and ensure excellent customer service across multiple platforms. Responsibilities include managing a team, handling escalated queries, and producing service reports. Compensation ranges from £29,000 to £35,000, with additional benefits including free parking, annual leave, and a quarterly bonus scheme.